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I loved the hotel, its brand-new room and pleasant staff.
Nicely decorated and good value hotel, the restaurant is good, the location is peaceful next to the highway.
Check-in was flexible, staff was USEFUL.
Our room was modern, the staff were caring, super location.
Liked the atmosphere of this smoke free hotel, particularly good location and pleasant rooms. All in all it's fairly clean place, they have lovely beds.
It deserves its 4 stars. Service and views here were awsome. Appreciated that the room had a heating system, a safe and a flat-screen TV with satellite channels. Many thanks to concierge!
A decent base for exploring Los Angeles. Coffee and tea making equipment, and a refrigerator were nice.
One could dine at restaurants such as Good Neighbor 15 minutes away. We liked the modern decor of our room. We would love to go back on our next trip to Los Angeles...
great location in 5 min walk from the universal city metro station. walking to a subway station from sheraton universal was easy. service was excellant throughout the hotel. all in all really enjoyable stay.
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Luxury classic hotel, magnificent views, prime location close to the theme park. Excellant services, free Wi-Fi.